ITG FAQs | E. J. Ourso College of Business

Information Technology Group

 

Contact Us

Information Technology Group
4004 Business Education Complex
501 South Quad Drive
Baton Rouge, LA 70803
Telephone: 225-578-9090
Fax: 225-578-0610

Email

 

 

Frequently Asked Questions

To schedule a class in the computer lab, contact Kari Walters at kari@lsu.edu.

For problems with your PAWS account, contact ITS HelpDesk at 225-578-3375 or you can send an email to helpdesk@lsu.edu

​Press the Ctrl-Alt-Del keys simultaneouly and click on Lock Computer.

​The advisor of the Student Organization needs to go to https://itcatalog.grok.lsu.edu/article.aspx?articleid=12891 and fill out the information for the webaccount.

GROK has a list of articles detailing how to get your mail on your computer, Android, iPhone, etc. The list can be found at the following link. https://grok.lsu.edu/Categories.aspx?parentCategoryId=1790

To have software loaded on the computer in your classroom, log in to your PAWS account. Click on Instructional Support then click on Software Install Requests. Fill out the form and click Submit at the bottom.

For computer problems with college equipment, contact ITG HelpDesk at 225-578-9090 or send an email to itg@lsu.edu

​To have software loaded in the Computer Lab in BEC 2510, contact the helpdesk at itg@lsu.edu at least two weeks before the start of the semester. The softwaremust be licensed to the College. In order to load it in the lab we must either have a site license or own 150 licenses.