Administrative Process Improvement Committee

The Administrative Process Improvement Committee (APIC) was formed in fall 2015 as a collaborative initiative of the Executive Vice President and Provost and the Vice President for Finance and Administration/CFO.


The primary purpose of APIC is to provide a forum for faculty and staff to identify administrative process concerns and to suggest opportunities for enhancing the effectiveness and efficiency of these processes campus-wide.

Administrative processes are business or operational processes, whether housed within an academic unit or non-academic unit, that govern how faculty and staff accomplish their work. When considering administrative process improvements, questions for consideration may include:  Is the process too cumbersome? Are there opportunities for streamlining? Is communication clear of what is expected? Is training provided? Do the current processes meet our needs?

Areas of exploration may include, but are not limited to:

  • Policies, procedures and processes;
  • Logistics;
  • Facilities/Infrastructure;
  • Safety;
  • Communication; and
  • Training needs.

The committee shall:

  • Create a mechanism to collect input from faculty and staff;
  • Develop recommendations for prioritization and implementation of concerns shared by faculty and staff; and
  • Track and communicate progress campus-wide.

Committee Composition

The committee composition shall include the following:

  • Associate Vice Provost for Institutional Effectiveness [Chair]
  • Representative of the Faculty Senate Executive Committee [1]
  • Representative of the Faculty Senate At-Large [1]
  • Representative of the Faculty – Non-Faculty Senate [1]
  • Representatives of the Staff Senate [2]
  • Representative of Finance & Administration [1]
  • Representative of Academic Affairs, Office of the Executive Vice President and Provost [1]

Faculty and staff representatives will serve a one-year term.  Recommendations for representatives shall be sought from the President of the Faculty Senate and the President of the Staff Senate.


The APIC shall schedule monthly meetings during the academic year and as needed during the summer session.  Meetings may include participation of invited subject matter experts to help address concerns identified.

APIC Membership 2016-17

Sandi Gillilan, Associate Vice Provost, Institutional Effectiveness [Chair]

Kenneth McMillin, Professor, Animal Sciences  

Gundela Hachmann, Assistant Professor, Foreign Languages and Literatures 

Kenneth "Kip" Matthews, Associate Professor, Physics and Astronomy 

Shelly Ortiz, Business Manager, NCBRT

Doug Villien, Assistant Director, Office of Research & Economic Development

Gaston Reinoso, Director, Human Resource Management

Heather Herman, Executive Director, Communications and External Relations 


Questions and Concerns

Administrative process concerns must be submitted via the comment form. Please direct any questions to